Store Policies & Terms
At Mirelshop, we value the trust you place in us. Our policies are designed to ensure a transparent, safe, and sophisticated shopping experience for every customer. Please review the details of our service terms and data protections below.
1. Information We Collect
We may collect the following personal information when you visit our website, create an account or place an order:
- Name and surname
- Email address
- Shipping and billing address
- Phone number / WhatsApp
- Account login details (if you create an account)
- Order details (products, prices, dates)
- Information you provide in contact forms or support requests
We also automatically collect certain technical data, such as your IP address, browser and device information, pages visited and time spent on the site, using cookies and similar technologies.
Payment data is processed by third‑party payment providers. We do not store your full credit card details.
2. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Provide customer support
- Manage your customer account (if applicable)
- Improve our website and services
- Send marketing communications when you give your consent
- Comply with legal, tax and regulatory obligations
Because we operate with international dropshipping suppliers, we may share limited data with:
- Product suppliers and warehouses
- Shipping and logistics partners
- Payment providers
- Marketing and analytics tools
They receive only the data necessary to prepare and ship your order, process your payment and help us measure and improve our site and campaigns.
3. Security, Data Retention and Your Rights
We use reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, alteration or loss. However, no system is completely secure. If a security incident occurs that may affect your data, we will take appropriate steps and, when required by law, notify you and the relevant authorities.
We keep your personal data only for as long as necessary to provide our services, comply with legal and tax obligations, resolve disputes and enforce our agreements. After that, your data may be anonymized or securely deleted.
Depending on your local laws, you may have the right to access, correct, delete or restrict the use of your personal data, as well as to object to certain types of processing and request data portability. You can also withdraw your consent when processing is based on consent.
To exercise your rights or ask any questions about how we handle your data, please contact us at:
Email: contact@mirelshop.com
Address: Minas gerais, Lagoa da prata, Brazil